Park Safety

Safety & Sanitization Protocols

Safety is our number #1 priority at Five Islands Water and Amusement Park.
We have implemented an extensive Health & Safety Opening Plan with strict safety protocols to ensure that we maintain the health and safety of our guests and staff while at our Parks.  Some of these safety measures include:

  • Closure of our amusement park arcade indoor space to offer one large outdoor park experience with both water and amusement attractions as an introductory opening campaign offer.
  • Temperature testing on entry.
  • Additional hand washing and sanitizing stations and showers installed throughout the park.
  • Guests are asked to practice good hand hygiene and follow COVID-19 personal hygiene guidelines.
  • Guests must wear a face mask at the park (except when in water or going to and from water attractions)
  • Guests must practice social distancing – stay 6 feet apart from persons not in your group and follow social distancing markers around the park
  • Furniture will be spaced out to observe social distancing guidelines
  • Enhanced cleaning and sanitizing regimens of all furniture, equipment, attractions, hard surfaces
  • All Staff have been properly trained on standard operating park procedures, lifeguarding and COVID Safety Measures.

Our new Five Islands Water Park meets all international sanitization standards for pool water chemistry management and water safety. We use a sophisticated filtration and sanitization system that kills 99.9% of viruses and bacteria in water.
CDC, Centres for Disease Control and Prevention guidelines state that “There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, or water playgrounds.”

See you soon!

Frequently asked questions

We are following the recommended Ministry of Health safety protocols as well as the CDC Guidelines in order to ensure the safety of our guests and staff. As a result the following measures have been put in place:
1. Guests will be required to wear a mask upon entry and while at the park.
2. You will be required to wash your hands before you enter the park.
3. Your temperature will be taken before you enter
4. Our furniture throughout the park has been spaced out to allow for social distancing amongst groups.
5. There are 6ft spacing markers on the ground for queues and on the staircases to rides.
6. Extra hand sanitizing stations have been installed throughout the park.

You and your party may not be able to enter the park if anyone in your group has a temperature of more than 38 deg C (100.4 deg F).
Yes. You will be requested to wear a mask to enter and while in the park, except for when you are in the water, swimming or on any of the water rides and attractions.
Yes. We do have masks on sale for $10 each.
According to the Ministry of Health and CDC Guidelines, suitable and effective face coverings should completely cover an individual’s nose and mouth.
We have arranged our tables and seating to observe physical distancing protocols, so that guests can remove their face coverings while they eat together with their group.
No. The face covering is not required while on the rides and especially not required while in the water or on the slides.
At the park, we have social distance markings on the floor and staircases for all queues and for the various attractions. We ask that you follow these markers as a guide. We will also have our staff reminding people to practice social distancing between groups and encouraging people to sanitize and wear their masks when in certain areas of the park. Please pay attention to the various signs and park service announcements when in the park that will guide you.
Yes, during this time we will be limiting attendance at the park so as to ensure that we are not over crowded at any one point in time.
Yes. You will be required to have your temperature taken, wash your hands, and have your bags checked. Children will be measured to determine their height before entering the park.
Yes we have installed sinks for hand washing, hand sanitizing stations in various locations and even outdoor showers for washing off between rides.

Before the park is opened, we conduct thorough cleaning and sanitizing of all rides, attractions, washrooms, furniture and equipment. During the day, between uses the rides are sanitized to ensure the continued safety of our guests.
Please note that for our special opening offer, as a precautionary safety measure we have closed the indoor building in the amusement park, thereby offering a complete open-air, outdoor experience, for a limited time period.

The sophisticated water filtration system at the park and the chlorinated pool water sanitizes the ride equipment.

According to the Centres for Disease Control (CDC), prevention guidelines,
“There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, or water playgrounds. Additionally, proper operation of these aquatic venues and disinfection of the water (with chlorine or bromine) should inactivate the virus.”
Five Islands Water Park uses a sophisticated filtration and sanitization system that kills 99.9% of viruses and bacteria in the water, thereby meeting all international standards for pool water chemistry management and water safety